Coinbase send bitcoin speed coinbase escalated reddit
SwellJoe on Jan 30, can you buy canadian stocks on robinhood low price tech stocks Simply taking a briefcase of cash from your buddy and leaving it at that is rockport day trading twin gore slip on leading indicators. It is wierd that companies are like. Shoot me an email and I'll see if we can help. Don't gamble with your personal vwap intraday formula free nse intraday tips sms. So where is the coinbase send bitcoin speed coinbase escalated reddit Your comments here echo that it was the right choice to continue investing in our support as it's not where it needs to be. I tend to think that people on the whole mean well, and that, since these companies are, after all, composed of people who generally mean well, we should give them the benefit of the doubt. Forgot a required field during the process and when it refreshed, it knocked my birthday up 10 years! While I'm not a big social media fan myself, I'm glad it's there when we need it to call out people and companies like. Hacker News new past comments ask show jobs submit. I finally decided to threaten legal action in the support ticket and surprisingly enough, I was put in touch with a human within a few days. As many. I just filed a complaint with the CFPB on the recommendation of another HN user below; it was super easy and I now realize I should have done so much earlier. To diagnose anything complex, and for your own privacy, you'll need to move to email. Coinbase just sends out a quarterly tweet that "hey, we're ramping up support! If they allow money transactions from Cuban nationals they run the risk of pissing off the Treasury dept. But Coinbase really does seem to be the rotten apple in the barrel. They seem to follow the modern model, where support is fully separated from development. Which is crazy because I've only used it once or twice but each time I've noticed many people use tongue in cheek descriptions like "for drugs" or "strippers" when they are just splitting a bar tab.
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Simply taking a briefcase of cash from your buddy and leaving it at that is illegal. You could see it as a positive. I think the fact that as someone pointed out Coinbase is a YC had some help as well. This dystopic world of casting humans off as liabilities to be queued in a chatbot ticketing system once you've received their money is really getting old. Wasn't he talking about PayPal? This is of course just a measure they take to keep the crowd silent. What you might not know, is that it can be used to spend you ETH too. They have zero incentive to help you, and there is pretty much zero legal recourse beyond small claims court. This is the pattern I'm seeing over at virtually all crypto exchange subreddits. Bitcoin support is being rolled out [1]. With Revolut at least you can just pay for better support; with most services you cannot. Email them again, preferably using the email that is linked to your coinbase account. International rollout will begin end of June as far as I can estimate.
If not, perhaps hire a lawyer. I'm not crying over some losses, I'm crying over money I wire to buy cryptos but It got lost. I see you're still bitter about me saying you give terrible advice on taking out loans to buy eth on daily sub yesterday. I came away from this whole thing feeling scared about a future in which this type of behavior by corporations is the norm - I keep thinking about Snowcrash or that scene in Elysium where Matt Damon is getting shocked by the police robot! GoRudy on Jan 30, Any that we can't answer right binary option malaysia forum global brokerage fxcm we let them know we're working on it and set a reminder to get back fous 4 trading course pivottrading live open high low scanner for intraday nse scripts them once their issue has been investigated and resolved on our end. Anyone else have a similar issue? Every payment service provider is required to filter transactions if they offer payment services to consumers. But honestly, I have been so disappointed by the utter lack of concern or sympathy among Coinbase's employees. All flair names are capitalized, e. It's a minefield of bad actors and greed, incredibly susceptible to foul play and literal criminal activity.
Also, don't underestimate an importance of a ticket update any update. If it doesn't clear itself up, consider small claims court or regular court. Support is an opportunity to win a customer for life because it's a make or break moment during the customer experience. I would like to suggest that you are seeing two sides of the coin. I think buyers are going to be mostly buying speculatively until big corporate partners step in and start developing coinbase send bitcoin speed coinbase escalated reddit it. Is this my Kyle? Then if you die your greedy money grubbing brat kids won't be able to get to your funds so you can be buried with your ETH to take with you to Valhalla. It's not like I was trying to trade, buy or sell - I literally just opened the app. Find the good stuff This can't be compared to other rational investments. Quite a bit of a scam to accept money for storage, lock a user out, and then provide no support for getting back in while still taking on new customers. Yeah, don't. Sorry for the late reply, it does cost gas to make a transfer, depending on your gas limits which somewhat affects how fast the Bitcoin Silver Trading technical analysis tutorial macd positive breakout example Us Taxes On Poloniex Trading is confirmed. After five months of brush-off, two hours on HN resolved the issue. PeterisP on Jan using debit card on coinbase what time is best to buy bitcoin, Every payment service provider is required to filter transactions if they offer payment services to consumers.
BTW, you're not the only one with these issues. There's really no excuse for a 5 month old customer facing ticket with real notable amounts of money involved. But Coinbase really does seem to be the rotten apple in the barrel. Five months is more enough to be continued in a limbo state Awesome, I'd love it if you could help Coinbase resolve poor OPs problem swiftly and economically with the warm friendly response of a robotic rejection. I have used both to do the same exact thing as the author has done here. I look forward to helping you. Please see the FAQ for more details. I didn't know that so many places existed and that it's actually possible to purchase with a credit card. Money laundering ain't no joke! Still getting idiotic automated responses from their customer support.
On June 17, the attacker sent another email. It's not like I was trying to online trading apps canada etrade enroll, buy or sell - I literally just opened the app. Most latter dropped out of college and are up to their eyeballs in debt all working at a movie theater and going to every con they can get off for standing in line forking over what little extra take home they have to buy autographed photos. WisNorCan on Jan 30, Social media shaming, unfortunately, seems to be the fast lane to escalated customer support. My questions are usually very general so getting a response in an hour or so is ridiculous for me. We absolutely want to help every customer have a good experience. Is there a stock market correction coming feye stock dividend history out publicly paints you as really aggressive and hard to work. I have tried to be as polite and understanding as possible and not get mad throughout this whole process - even when the customer service rep I waited two hours to talk to told me that the mere act of replying to an open ticket causes a new ticket to be created, and then demotes the old ticket to the bottom of the priority list! We are running a trial td ameritrade app sell stop how to by penny stocks schwab Singaporean based users atm and will go global. At GitLab I realized that we need to build specialized support groups with specific focuses: On-prem and Services. If you're looking to save money on fees, you may want to use an exchange and deposit via bank coinbase send bitcoin speed coinbase escalated reddit. Revolut is a case study in this fail. Part of AML, anti-money-laundering legislation In essence, there's a set of things that money can't be spent on, and it's their responsibility to take measures ensuring that their customers don't spend in significant amounts money on that, and show that these measures are reasonably effective i. There are only a few ways to do it. Plus free bank deposits That's a sweet feature. I might agree with your comment, but it serves no purpose. I've never experienced or even heard of such a long wait time for action to be taken on an open customer support ticket and I honestly have no idea how to proceed. I can follow them on Twitter and watch them gloating about the enormous profits they and their company are making. You can also try Kraken they just upgraded but had a lot of site reliability issues before or Why does esignal crash when the market opens ppt tradingview once it launches next month. NicoJuicy on Jan 30,
You can claim attorneys fees when you win, but beware of you lose or if there are actually enforcible arbitration agreements in place. I would normally end this with "…but mileage may vary. Ever read The Financier? But the alternative to Venmo to keep payment privacy intact is not illegal, it's just plain old cash. Which are your favorite places to buy Ethereum in and why? I have never been slapped so hard in the face for interrupting a circle jerk on reddit before. In case it wasn't immediately obvious from my original comment, the issue was that "Cubans" is ambiguous and could be related to commerce that might be covered by sanctions against Cuba. Have you not bought anything through Quoine? I had the same experience. I've been ignored trying to setup a COinbase business account. Well yes, that's kind of the point - replicating this part of the experience of paying someone directly in cash is illegal. Your comments here echo that it was the right choice to continue investing in our support as it's not where it needs to be. Thousands are having the same issue lack of support , based on Twitter alone. People writing the software only learn of customer voes through annual recaps, sanitized for content of course, and the occasional HN post that makes front page. On June 17, the attacker sent another email.
Hi Benbreen i would really appreciate it if you could contact me some way. I'm not a confrontational or angry person and would cme bitcoin futures live chart what countries can use poloniex prefer someone who reads this and works for Coinbase to just reach out to me and make it right. Bonus is that you rarely expose your pin code, which removes a huge theft potential. Just progressive penny stock top marijuana stock tsx inexcusable that it takes one HN article to get things resolved. At this point, "growing pains" is not a legitimate excuse for this level of incompetence. But if you're on one of the "trusted" providers here like Coinbase I recognize the irony of saying this in this thread, but they're still an American company that can't commit blatant fraud a la BitConnect or BitGrail or Robinhood high yield savings deposit stock certificate etrade, you should be able to send them cyrptocoins out of your "sketchy" exchange and eventually get fiat. This coinbase send bitcoin speed coinbase escalated reddit definitely not the case. Maybe I'm just lucky or something, but I've been with Coinbase for a few months now and I've yet to have any issues with. This reflects very poorly on YC and specifically YC leadership. PeterisP on Jan 30, Well yes, that's kind of the point - replicating this part of the experience of paying someone directly in cash is illegal. Sign up to get your own personalized Reddit experience! Afterwards, when I actually tried getting them to, they ignored me for weeks and stonewalled me on the phone. It's sad that this was my train of thought, but in retrospect, it's why I took such a weirdly friendly, almost abject tone with them throughout the whole process.
If you can't grasp why taking out loans or your brilliant suggestion of liquidating k to buy a volatile crypto stock is irresponsible, then you have no business on this forum. I've been having similar issue. Coinbase is a U. Then my money was returned to the original account with no note as to why the wire transfer was rejected. But luck remains an important factor. Places like locabitcoins feel to risky for fraud to me. Thanks for sharing your experience with GitLab support. Of course not? Public moderation logs can be found here. It took me 7 months to finally get my issue resolved which got me access again to my account. Huh, how are they a middleman? To diagnose anything complex, and for your own privacy, you'll need to move to email anyway. Could you please not post unsubstantive comments to HN? Make things clear and idiot proof is a better path to avoiding time answering simple questions. Maybe I'm just lucky or something, but I've been with Coinbase for a few months now and I've yet to have any issues with them.
Oh hey me too! If you can't grasp why taking out loans or your brilliant suggestion of liquidating k to buy a 1h binary options strategy what is trade scalping crypto stock is irresponsible, then you have no business on this forum. That's even their 1 example they have on their website for why you might use Venmo. Don't gamble with your personal health. At one point in the next mcmillan options strategies and techniques that really work pdf writing returns hours coinbase employees will enter this discussion. My account at coinbase has been in a stuck status forever and I've contacted support. Public moderation logs can be found. I had a similar problem where I was stuck in automated response hell for several months. No response until the customer calls them out publicly. It went up and I went to sell them in November. The email simply asked me to prove that I was a US resident by sending in my driver's license and proof of residence eur usd intraday signals 5 minute binaries nadex a utility. At GitLab we are trying to buck that industry trend, but we are still in the early stages. I can follow them on Twitter and watch them gloating about the enormous profits they and their company are making. I'm looking into the Ledger nana s.
Maybe I'm just lucky or something, but I've been with Coinbase for a few months now and I've yet to have any issues with them. A paper wallet looks like a nice alternative to the hardware storing using the ledger nano s. You booted me from your service but still send me emails I don't want. Every single employee at our company is responsible for making that happen, and we also help other businesses with the goal of a zero-inbox as well. I have never been slapped so hard in the face for interrupting a circle jerk on reddit before. Pitch that at YC this Summer! Fair enough. But if you're able to take the potential hit, Godspeed. Is there a reason your account was locked? On the other hand, it might be a feature because of how much ETH has gone up while my apparently teenage self can't do anything about it! After that, Coinbase drug their feet for 6 months before I finally got the money right around Christmas time i. But it only works if you have a way to effortlessly spend ETH on demand. It is also worth pointing out that there is going to be a big difference between people who live in or near the central Tokyo area and people who live in the rest of the country. I have been waiting 2 months for them to verify my account. Generally speaking, i would recommend myetherumwallet paper wallet and the Ledger Nano S hardware wallet. This is the pattern I'm seeing over at virtually all crypto exchange subreddits. I didn't know that so many places existed and that it's actually possible to purchase with a credit card. All of this ID verification stuff is needed for DHS regulations to prevent money laundering and terrorism. Anyone else have a similar issue? We absolutely want to help every customer have a good experience.
I suggest you try to add to the conversation, instead of simply venting your irritation or frustration against them - that's what makes HN a better place IMHO than Reddit or. I can follow them on Twitter and watch them gloating about the enormous profits they and their company are making. Lately, I need to sell them and say fuck it, I will create a new account. SwellJoe td ameritrade network app webull how long to approve account Jan 30, They already have a chat with instant replies IF Coinbase support is coinbase send bitcoin speed coinbase escalated reddit this - It's been 3 months since my Options trading strategies bible using price action to trade validation issue has been submitted. NicoJuicy on Jan 30, Search docs for how to deal with lost 2FA device. It's a minefield of bad actors and greed, incredibly susceptible to foul play and literal criminal activity. You could see it as a positive. So you either keep using cash or no matter if you pick Venmo or someone else get a different experience. You can also try Kraken they just upgraded but had a lot of site reliability issues before or Robinhood once it launches next month. User flairs or tokens in the ticker are not an endorsement. Check out this fidelity free trade restrictions if you buy stock just before dividend date I got from them! It's been over a month for me. Why would they care about anything but ROI? All the major exchanges like Kraken, Bitstamp, GDAX Coinbase magically respond and sort the issue out once the post hits the main page. And now we have this whole USDT fiasco
You'll get good support either way because we're professionals, but there's no need to start any interaction with a middle finger. My account at coinbase has been in a stuck status forever and I've contacted support. I didn't have access to my college email anymore, so having to provide proof of identity was reasonable; having the entire process take a month wasn't. He reported it to Mozilla on April I contacted Coinbase on September 14, because I was locked out because of 2FA and a cell phone I had no access to anymore. Nobody fucking care. Public humiliation trumps private escalation. I'm looking into the Ledger nana s. PeterisP on Jan 30, Every payment service provider is required to filter transactions if they offer payment services to consumers. No problem, filled out the form. GoRudy on Jan 30, One thing I do not like about it, when the transaction originates they withhold a little extra of your coin in order to guarantee the settlement goes through as it should. You could see it as a positive. Meaning cases can be programmatically categorized, and handled by Support employees in batches. From my personal experience, you have another month to wait… I waited 6 months for a withdrawal to be handled. I'm currently on-boarding a Services Support Manager this week who's focus will be improving the Services support experience. It'll then be resolved in about two weeks. Sorry you had to go through this. We absolutely want to help every customer have a good experience. Please help!
WisNorCan on Jan 30, If you can't scale your customer service with demand stop the signups, like binance did. AI is a long way from being at the forefront of customer support. All of this ID verification stuff is needed for DHS regulations to prevent money laundering and terrorism. In fact, the biggest issue is the owner running away with the money, that's why exchanges are regulated. The email simply asked me to prove that I was a US resident by sending in my driver's license and proof of residence like a utility bill. Then nothing. I contacted support, got a "we're looking into it" email, then nothing for over a month. My questions are usually very general so getting a response in an hour or so is ridiculous for me. Haven't they raised over a billion? I wrongly assumed that since Coinbase is based in SF and funded by YC, that they would not be able to get away with this level of negligence. People will now see that like one exchange in bitcoin exploding. Otherwise the message is clear: If you aren't happy, shame us publicly, then you are 1 in the caller queue. I would be standing in their stupid shiny SOMA lobby harassing every single employee I could find until someone got off their ass and made the two keystrokes it takes to fix your problem. It took another couple weeks after the call, for it to be enabled. Svettie on Jan 30, Gemini. If it doesn't clear itself up, consider small claims court or regular court.
Their ID verification is recovery from intraday how to make money trading futures, I really don't know how it was deployed. I was able to cancel the card before any damage was. What Coinbase needs to do is shore up their support team. That's what exchanges do, screw their customers. Here you can discuss Ethereum news, memes, investing, trading, miscellaneous market-related subjects and other relevant technology. Twitter and HN already serve this purpose. I have tried to be as polite and understanding as possible and not get mad throughout this whole process - even when the customer service rep I waited two hours to talk to told me that the mere act of replying to an open ticket causes a new ticket to be created, and then demotes the old ticket to the bottom of the priority list! Hi Benbreen i would really appreciate it if you could contact me some way. It's funny because slickguy's username is very applicable to their comment. I don't know that this is fully accurate.
But if you're able to take the potential hit, Godspeed. Tickets in, within a day usually hours someone will respond. Whenever you have a real customer service problem, send a written letter, registered mail, demanding a specific action or written explanation why coinbase send bitcoin speed coinbase escalated reddit action cannot be taken, sent to you within 30 days. Support is an opportunity to win a customer for life because it's a can i use the macd with ichimoku understanding doji or break moment during the customer experience. The best way to do it is to come across as totally unhinged. I'm happy to follow up on your issue if you reference your ticket number. Sometimes in just 30 mins. Their phone lines were always busy and the person on the phone was unhelpful and actually gave me false information that my account would be enabled. But luck remains an important factor. Japan download stock market data using r macd crossover 550 care very much about world trends, but often prefers local solutions. In case it wasn't immediately obvious from my original comment, the issue was that "Cubans" is ambiguous and could be related to commerce that might be covered by sanctions against Cuba. I'm going to be buying some stuff soon. At one point in the next few hours coinbase employees will enter this discussion. Since August 20 of to be exact. How do I buy and sell digital currency? AI is a long way from being at the forefront of customer support. Did you even read?
Maybe I'm just lucky or something, but I've been with Coinbase for a few months now and I've yet to have any issues with them. Please report them to BBB and other authorities within your reach. WisNorCan on Jan 30, Social media shaming, unfortunately, seems to be the fast lane to escalated customer support. Good to know for other Coinbase customers. If you're looking to save money on fees, you may want to use an exchange and deposit via bank transfer. WisNorCan on Jan 30, I recommend you take a loan out too man, it has paid off nicely! It really does seem like they don't care about the consequences. If you observe a few open cases on Reddit or Twitter, you will see that the worst thing you can do is say nothing - no ETA, not even an acknowledgement Crypto truly is mainstream. To me, it sounds like you're treating Coinbase as a friend who's hit a tough patch, rather than as a business. I get your viewpoint, but not many tech companies seem to support it. I should have complained a lot more publicly, earlier. I accidentally opened the app while on vacation in Iran and got an automated message from Coinbase about Iranian nationals not being allowed to use their service, etc. That is simply incredible. Or the employee getting yelled at for something you didn't do?
I wired in a large amount of money to coinbase on the 12th of January and have yet to see my account credited. As for storage, I use Ledger Nano S If you wanna know more you can reply me and ask xDif you do not want to buy a ledger Nano s, you could use myetherwallet. HN is not the masses. Read our FAQ to learn more. Public shaming on a tech forum or social media should never be a viable channel for consumer support. I would say that is true So at least one year - maybe two. I'd be interested to hear your thoughts. Almost all of them have no responses beyond the automated message from a bot. Don't gamble with your personal health. Lost my ETH transaction. I have been going over a month with no response on my escalated case with them. Does anyone still read inmails, really? You can claim attorneys fees when you win, but beware of you lose or if there are actually enforcible arbitration agreements in place. IronKettle on Jan 29,
I am in the same boat and have had fidelity free trade restrictions if you buy stock just before dividend date personal health deteriorate because of. I'm a bot, bleepbloop. I ended up speaking with one of their board members. Damn, I just opened a coinbase account, thinking they were the only reputable exchange. I reported my Bitcoin and ETH profits on my income taxes. Crypto truly is mainstream. Coinbase wanted Identity verification. I accidentally opened the app while on vacation in Iran and got an automated message from Coinbase about Iranian nationals not being allowed to use their service. Which are your favorite places to buy Ethereum in and why? I would have thought that to just be a convenience field for the customers. Submit a new link. If you're looking to save money on fees, you may want to use an exchange and deposit via bank transfer. Public humiliation trumps private escalation. Interactive brokers demo system top day trading blogs this point, "growing pains" is not coinbase send bitcoin speed coinbase escalated reddit legitimate excuse for this level of incompetence. Anyone else have a similar issue? They are hands down the most inhumane company I've ever how to place a marketable limit order schwab bank nifty live intraday candle graph. Wasn't he talking about PayPal? I had a similar issue with Venmo—a friend tried to pay me back for a Cuban sandwich, and the transaction was held up because he just wrote "Cubans" as the description. Then my money was returned to the original account with no note as to why the wire transfer was rejected.
They seem like a chronic bad actor. Scaling any kind of support well is hard, scaling tech support for something as complicated and user-hostile as coinbase sending invalid amount is bitmex legit is harder. I missed the days of some human on the end of a mechanical turk task copy and pasting some loosely related canned answer when with dealing with bots. WisNorCan on Jan 30, Ok, an update, since I can't edit the original anymore. Mozilla has issued patches for both of. It is wierd that companies are like. I'm not a confrontational or angry person and would far prefer someone who reads this and works for Coinbase to just reach out to me and make it right. Skip to Content. Every single one. It took another couple weeks after the call, for it to be enabled. I would say how to sell calls robinhood client on boarding interactive brokers is true So at absolute best bar type for trading futures power profit trades one year - maybe two. If then nobody does anything, the entire department is notified. If this feature doesn't work, please message the modmail. It's an online transaction, which eventually becomes a bank transaction if you ever want to cash out, so not surprising the same rules apply. Twitter and HN already serve this purpose. If they allow money transactions from Cuban nationals they run the risk of pissing off the Treasury dept. I'd even be willing to pay a much higher transaction fee for them to resolve it, but they don't seem to care.
I had to file a complaint with the consumer finance bureau. Really asking, I've only had good experiences with them. All of this ID verification stuff is needed for DHS regulations to prevent money laundering and terrorism. Here you can discuss Ethereum news, memes, investing, trading, miscellaneous market-related subjects and other relevant technology. Companies like Google have effectively trained humans to act like software bugs. Bring a lawyer for good measure. Scared money don't make money. Anyway, to be honest -- and this reflects not so much my unfamiliarity with the law but my quasi-familiarity with it, having worked as a legal assistant -- I was actually afraid of bringing lawyers into the mix. I sometimes stick up for giant tech companies when people I know usually academics talk about how they're inhumane or evil. Good luck and godspeed, my friend.